firstclassvenues FAQ
Please find responses below to some of the frequent questions we are asked. If your query is not covered in the list or if you wish to give feedback on the service provided by VENUEMASTERS and the member venues, please use the contacts form.
What is the link between venuemasters and meetingvenuesuk, firstclassvenuesuk, groupstayuk and budgetstayuk?
All four sites are owned an operated by VENUEMASTERS. Each site promotes the appropriate facilities at each venue either in the meeting venues, group accommodation or budget breaks markets
How long will it take for venues to respond to my enquiry?
All venues featured on this webiste have agreed to provide a written proposal within 24 hours of them receving the enquiry, which is part of the five point promise they have agreed to abide by.
What do the rates include?
As part of the five point promise all venues featured on this site have agreed to include the following elements in their rates:
Day Delegate Rate: room hire, audio visual equipment, a two course lunch and servings of tea & coffe.
24 Hour Rate: room hire, audio visual equipment, a two course lunch and servings of tea & coffe and overnight accommodation and dinner.
Is there a fee involved to use the search system?
No, our professional team will process your enquiry, made via either meetingvenuesuk or groupstayuk, free of charge and there are no hidden costs.
Do Venuemasters receive commission when I book a meeting room?
There is no commission on meeting venues or group accommodation bookings made as a result of using our enquiry service. Our main income comes from an annual membership fee paid by the venues we represent.
Do venues pay commission to agencies?
Some venues will pay commission and they can be contacted directly to check this.
I am from a venue, how do I become a member?
All applications for membership are subject to approval by the Board of Directors. To find out more about the eligibility criteria and the annual fees and benefits, please contact Natalie Hudson, Marketing Services Manager on 0114 249 3090 or e-mail natalie@venuemasters.co.uk
